First workshop by students of GCBS

Based on the following objectives; to emphasis the significance of the customer care and relationship, to share some of tips or techniques on customer care and relationship, to reemphasis the responsibilities of business community and to study or understand the customer care and relationship trend in Bhutanese market. The five incoming final year students of Gaeddu College of Business Studies have organized the workshop on customer care and relationship at Bumthang, Chamkhar town on 4th July, 2012. It was the first workshop organized by the students of Bhutan in such areas. The workshop was mainly accentuated on following areas; greeting, communication, complaint handling, building block of trust and role of business in the society. The organizers said that they were supported by college management, Bhutan Chamber of Commerce and Industry and Bumthang Dzongkhag, so they want to thank them for their great support and making the workshop successful. Minjur Dorji, the organizer said that the workshop was not just based on one side lecture but it was interactive workshop; where all the clients were also given the opportunities to take part in solving the given cases on daily business activities. Mr. Tashi Tobgay, a participant said, “It is a great opportunity to me as businessman to participate in such kind of workshop. I am sure that this kind of activities is very helpful to all the business community of Bhutan, so such kind of workshop has to be encouraged”. “We are just service providers, customers are the owners” was the slogan of the workshop.

2nd FACULTY RESEARCH MEET

On 16th and 17th August 2012, RUB 2nd Faculty Research Meet was held at Gaeddu College. It was organized by Department of Research and External Relations, RUB with the theme “Generating Reliable and Useful Knowledge, Building a Credible University”. Faculty members from different colleges under the RUB had participated in the conference. The participants presented various papers on varying topics. Some presentations are just at an early stage and many of the participants were presenting papers that they are proposing/working for their PhD programme. Open discussions were held for each papers after the presentation. The students of GCBS also took active part during the two day session. The guest Dr. Ha Vinh Tho, currently is a program coordinator of Gross National Happiness Center in Bumthang and Thimphu. On a key note address, he said that research is the searching for what is not searched or not known to anyone. Participants felt that it is a very remarkable event for them because they could present their papers in front of many seasoned researchers from within the country, sharing different views on their topics. Research in Bhutan is gaining much momentum and popularity over the years. Participants also shared and deliberated many a times on research methodology, which according to many participants, is a real problem in research. Students who took part in the session said that they have been very much benefited from the presentations and they felt that it would be of much help for them when they do research projects from now onwards. The conference ended very successfully after 17 paper presentations within a two day period.