First workshop by students of GCBS

Based on the following objectives; to emphasis the significance of the customer care and relationship, to share some of tips or techniques on customer care and relationship, to reemphasis the responsibilities of business community and to study or understand the customer care and relationship trend in Bhutanese market. The five incoming final year students of Gaeddu College of Business Studies have organized the workshop on customer care and relationship at Bumthang, Chamkhar town on 4th July, 2012. It was the first workshop organized by the students of Bhutan in such areas. The workshop was mainly accentuated on following areas; greeting, communication, complaint handling, building block of trust and role of business in the society. The organizers said that they were supported by college management, Bhutan Chamber of Commerce and Industry and Bumthang Dzongkhag, so they want to thank them for their great support and making the workshop successful. Minjur Dorji, the organizer said that the workshop was not just based on one side lecture but it was interactive workshop; where all the clients were also given the opportunities to take part in solving the given cases on daily business activities. Mr. Tashi Tobgay, a participant said, “It is a great opportunity to me as businessman to participate in such kind of workshop. I am sure that this kind of activities is very helpful to all the business community of Bhutan, so such kind of workshop has to be encouraged”. “We are just service providers, customers are the owners” was the slogan of the workshop.